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AI trip planners are the future: let's build them a moat

AI trip planners are squeezed between Google and the OTAs. The only way out is reducing OTA reliance and building direct relationships with hotels. Strait is being built to solve this.

Omar Moussa ·

AI trip planners are the future of travel. This is the bet everyone should be making. Users are already flocking to these products to plan, compare, and dream about their next trip. The experience is genuinely better than anything that came before. These are awesome platforms.

But the business is fragile. AI trip planners are not defensible companies today. They’re fighting two huge incumbents at the same time, and both of those incumbents are bigger, better funded, and have more data.

Travelers
Google — discovery & comparison
OTAs — bookings & inventory
Hotels
The trip planning stack today. Google sits at the top of the funnel. OTAs own the booking layer and the inventory. Hotels sit at the bottom, behind the OTAs.

Trip planners compete with Google

Google owns the top of the funnel for hotel search and comparison. They have decades of structured travel data, real reviews, photos, prices from every supplier, and Gemini sitting right on top of all of it. The moment Google ships a serious AI trip planner (they will), they have everything they need to win (and they will).

Trip planners compete with the OTAs

The big OTAs sit on the inventory side. They have the supply, the brand, and the trust that comes from billions of bookings. They can and will build their own AI trip planner on top of all of it. No startup is going to out-brand them on travel.

The current business is fragile

AI trip planners today usually make money on referrals and kickbacks from OTAs. That works while Google and the OTAs are still catching up. It stops working the day either of them ships their own planner. The current UX is also easy to replicate. Intelligence is a commodity. A nicer chat box is not a moat.

Google

owns search, comparison, top of funnel

AI trip planners

OTAs

own inventory, brand, checkout

Trip planners are squeezed between Google above and the OTAs below. Both can build their own planner on top of what they already own.

The real moat

The moat is deep partnerships and infra integrations. Stuff that takes years to build, can’t be cloned over a weekend, and gets stronger the more of it you have. Everything else is surface UX.

That means a direct channel to hotels. Unpublished rates and real upgrades. Infrastructure that can handle agentic search loads. Agentic checkout that can book a whole multi-leg trip in one go instead of one form at a time. Owning part of the customer relationship instead of renting it from an OTA. Moving from glorified search and memory tools to real portals that build personalized, reliable trips at the best price.

This is hard, slow, tar-pit work. That’s the point. That’s what strait is building.

Travelers

AI trip planners

consumer relationship, UX, intelligence with constraint verification

strait

direct hotel channel, bidirection communication, hyper-personalization, better deals and rates

Hotels
With strait, trip planners get a direct channel to hotels. The squeeze loosens. The relationship and the unique value live with the planner, not Google or the OTAs.